Client Success Strategist — Cleveland, OH
Current Job Openings
We have worked hard to build a culture of team members who share the same values and priorities. Our culture is built on our 7 core values, but continues to evolve as a result of our growing and diverse team.
Our founder & CEO is an entrepreneur who has built companies in a variety of industries. Nearly 1 in 2 of our team members has been an entrepreneur themselves or worked during the early stages at a start-up. Our entrepreneurial spirit is the passion that drives our business acumen. We teach and explain business concepts to ensure that everyone at our company understands the fundamental forces at play within any business.
We treat our employees with respect, freedom and support. We provide benefits to our employees that promote a healthy work-life balance. We train and develop our team on an ongoing basis, with a goal to retain and promote from within. The value we place on our employees has allowed us to be recognized as a 2019, 2020 and 2021 winner of NorthCoast 99 as a Top Workplace for Top Talent.
Defining Who We Are
We put our team first by being collaborative, helpful and reliable to each other. We give more than we expect to receive. We don’t try and blame others, instead we strive to own problems so that nobody else has to deal with the same problem too. We work to raise each other up through support, mentorship and accountability.
We take the high road. By acting with integrity, we should always strive to do what’s right. We want to be completely honest, even if that is to the detriment of either VividFront or ourselves. These good ethics are what helps us to take ownership over problems, and naturally gravitate to the right solutions.
When you read about successful entrepreneurs, a consistent pattern shows up in the biographies that tell their stories. They have persistence and a “can do” positive attitude. They are innovative, always thinking of ways to improve. At VividFront, we seek acumen on each client and industry and strive to use client’s resources as if they were our own.
If you’ve ever watched Michael Jordan winning in the NBA finals, or seen in-car footage of a passionate F1 race car driver, you may have seen examples of the Flow State. It's that point where the world falls away and the task at hand absorbs you. We want to foster your unique flow state so you can feel the nirvana of doing more, doing better and knowing why you are enjoying it.
At VividFront, we try to meet people where they are at. Before we act, we try to put ourselves in other people’s shoes. We work to understand perspectives that are different from our own. We work to sit on the same side of the table as clients, so that we can see things from their perspective.